Step 1: Contact your agent / Customer service / Branch offices / AmMetLife website to obtain the required form(s)
Step 2: Complete all the fields in the form accurately
Step 3: Ensure all required parties signed the documents
Step 4: Submit the complete form(s), supporting documents and / or payment (if any) to our agents, AmMetLife Branches or mail directly to AmMetLife HQ
1. Ensure all fields in the form are completed and the form is signed by you and witness by a third party. The signature that is placed is the same signature as in the Proposal Form or your latest Signature Declaration form.
2. Consent from your trustee (if there is any) is obtained.
3. Any supporting documents (if any) e.g latest medical report, payment slip, proof of identity is attached.
4. Submit the completed form and supporting documents to us via your agent, or our nearest branch or directly mail to AmMetLife Head Office.
Application for copy of Lost Policy completed by the Policy Owner together with payment of RM30.00 for printing fees
Upon receiving complete form, policy loan will be process and policy loan value will be credited into your account within 7 working days.
Upon receiving complete form, benefit payout will be process and payment will be credited into your account within 7 working days.
Upon receiving complete form, surrender will be process and surrender value will be refunded within 10 working days.
You may check your policy servicing application status via the following channels:
Renewal Notice will only be sent to Policy Owner who opted for payment by Cash / Cheque. Renewal Notice will be issued within 45 calendar days before the next premium due date.
Policy Owner will receive Notification of Revised Premium within 45 calendar days before the revision of premium on your policy.
