Customer Care Centre

Aspiring to fulfil your requirements by being clear and transparent for you to enjoy better financial security.

The AmMetLife Contact Centre provides you with the options of making life insurance policy enquiries on your:

Proposal and Policy status
Policy details e.g. policy issue date, cash value, maturity date, etc.
Policy plan details e.g. basic plan, rider, etc.
Premium due date and outstanding.
Policy Loan entitlement and outstanding amount.
Claim status Life insurance policy transactions that include:
- Reinstatement calculation for lapse and surrender lapse
- Reinstatement for lapse
- Customer Details maintenance