Policy Servicing
Claims
At AmMetLife, we try to make your insurance journey as smooth as possible
Policy Issuance and Servicing
We will ensure your policy issuance is done in a timely manner
Payment Method
Choose from the wide range of payment channels to access our services at no additional cost to you
Complaint Process
Our Customer Complaint Resolution Process is aimed at getting your complaint resolved promptly and efficiently
Customer Care Centre
Aspiring to fulfil your requirements by being clear and transparent for you to enjoy better financial security
Forms Library
Download the necessary forms for your AmMetLife insurance and financial products
Net Crediting Rate
The Net Crediting Rate displayed is only applicable for Universal Life product in AmMetLife Insurance Berhad.
Nominees’ Details Update
Life Insurance and Takaful industry urges policy/certificate holders to update nominees’ details.
Change of Third Party Claims Administrator
As to serve you better, we have appointed Integrated Health Plans (Malaysia) Sdn Bhd (IHP) as our new third party claims administrator.
Benchmark Yield for Booster Fund
The benchmark yield is applicable for insurance product(s) in AmMetLife Insurance Berhad which provide(s) Booster Fund.
Net Crediting Rate - AmMetLife Universal Life Fund 2
The Net Crediting Rate displayed below is only applicable for Universal Life product in AmMetLife Insurance Berhad that is invested in AmMetLife Universal Life Fund 2.
